Merger

LETTER FROM THE PRESIDENT

I’m writing to inform you of an exciting development taking place with our organization. On Friday, December 3, 2021, First Midwest Bank of the Ozarks will merge with and into our “sister” bank, First Midwest Bank of Poplar Bluff. While First Midwest Bank of Poplar Bluff will be the surviving bank charter, we have decided to retain the name First Midwest Bank of the Ozarks following the merger, as we believe it is the most reflective of our growing geographical locations.

The decision to merge was made in part because we believe it will prevent the confusion that sometimes occurred between our separate bank charters. You will also benefit from the expansion of bank locations, giving you access to almost double the number of branches to conduct your banking business.

Within the following pages you will find important information about the upcoming merger, including key dates, resources, and answers to questions you may have about your account.

It is very important to us to ensure most customers will not experience any disruption in accounts or services. Following the merger, all bank locations will remain open and the employees you’ve come to know will still be there to assist you. We do, however, have a large data merge planned for the weekend of December 3, and we wanted you to be aware of what to expect.

We look forward to continuing to serve you in the days leading up to and following the bank merger. If you have any questions, please give us a call at (573) 785-8461, stop by your local branch, email us at merger@onemidwest.com.

 

Sincerely,

 

Joey McLane

President and CEO

First Midwest Bank

Key Merger Dates

Friday, December 3

All First Midwest Bank of the Ozarks locations will close at 5pm. Online and Mobile Banking will be inaccessible beginning at 5pm.

Saturday, December 4

All branch locations will be closed during merger weekend. However, please see extended customer service phone hours below.

Monday, December 6

New Mobile Banking app will be available to download. Search “FMB Ozarks” in the App Store or Google Play.

Monday, December 6

First Midwest Bank of the Ozarks and First Midwest Bank of Poplar Bluff will officially open as one institution. Online and Mobile Banking will be live at 10am.

Resources

Extended Customer Service Hours: On Saturday, December 4 and Sunday, December 5, you may call us between the hours of 7 AM and 9 PM to speak with a customer service staff member. Our extended call hours will be at the following telephone numbers:

Piedmont: (573) 223-4215

Van Buren: (573) 323-4246

Poplar Bluff: (573) 785-8461

You may also email us at merger@onemidwest.com.

New Bank Routing Number: 081501227

New 24-hour iTalk Telephone Banking Number: 1-877-824-4897

(Please note this is not a customer service number. iTalk is our automated account information system.)

Personal Accounts

Checking Account Details

Unless you have already been notified otherwise, your account details will not change.

Account Numbers

Unless you have already been notified otherwise, your account number(s) will not change.

Direct Deposits & Automatic Withdrawals

While we do not anticipate interruption to these transactions following the merger, we do suggest you update any automatic deposits or withdrawals with your new routing number: 081501227.

Statements & eStatements

The delivery method for your statements will not change. Online Banking customers can read more about their services below.

Checks

You may continue to use your current supply of checks until it is time to reorder. When you are ready to reorder, contact your local branch or order them through our website www.onemidwest.com/resources/. If you order checks through a provider other than the bank, please provide your new routing number: 081501227.

Buzz Points

If you are currently enrolled in our Buzz Points debit card rewards program, you will not experience any changes to your account. Your login credentials will remain the same and your point balance will not change.

FDIC Insurance Coverage

If you currently hold deposit accounts with both First Midwest Bank of the Ozarks and First Midwest Bank of Poplar Bluff, you may need to review the total amount of FDIC coverage available to you. Please review the FDIC’s ‘Your Insured Deposits’ guide for more details regarding FDIC insurance coverage. The brochure is available for download at: www.fdic.gov/resources/deposit-insurance

Debit Cards

Access

Your First Midwest VISA Debit Card will function as usual during and after the merger weekend of December 3.

ATM Usage

All ATMs will remain open and fully functional during the merger weekend of December 3.

SecurLOCK Equip

Our debit card management app will work as usual during and after the merger weekend of December 3. Your login credentials will remain the same and your settings will not change.

Online & Mobile Banking

Access

Your Online Banking profile will be part of the data merge taking place during the weekend of December 3. Beginning at 5pm on Friday, December 3 your Online and Mobile Banking accounts will be inaccessible. You should be able to access your accounts starting at 10am on Monday, December 6. We apologize for any inconvenience and will have the system up and running as quickly as possible following the data merge weekend.

Login Credentials

When Online and Mobile Banking are back live on Monday, December 6, you may login using your current username and password. If you do not have a personalized username and instead login to Online or Mobile Banking using your NetTeller ID (a 12-digit number), you will be prompted to create a username the first time you log in following the merger.

Mobile Banking App

If you currently use our Mobile Banking app for iPhone or Android, you will need to download a new app. Beginning on Monday, December 6, you may search “FMB Ozarks” in the App Store or Google Play to download the new app. You will have access to login starting at 10am on Monday, December 6 using your current username and password. If you do not have a personalized username and instead login to Mobile Banking using your NetTeller ID (a 12-digit number), we request you please contact the bank for assistance in setting up a username.

Online Bill Pay

There will be no changes to our Bill Pay service. Your scheduled payments will be sent without interruption and all payee and payment history will be included in the data merge. However, please keep in mind Online and Mobile Banking will be inaccessible during merger weekend, so we encourage you to complete any scheduling needs prior to 5pm on Friday, December 3. You will have access to Bill Pay when Online and Mobile Banking are available again at 10am on Monday, December 6.

Mobile Deposit

If you currently use the Mobile Deposit function in our app, your enrollment will remain active and you may continue to use the service with your new Mobile Banking app (see information about the app above).

Loans

Loan Accounts

Your loan account details and loan numbers will not change.

Online Loan Payment Portal

Our online loan payment portal will be updated to the newest version during merger weekend. As with our Online and Mobile Banking services, the site will be inaccessible beginning at 5pm on Friday December 3. If you currently use our payment portal for one-time or recurring loan payments, you will need to recreate your profile and set up any desired payments when the program is back up and running beginning at 10am on Monday, December 6.

Expanded Branch Locations

Piedmont

1025 S Main St.

Piedmont, MO 63957

(573) 223-4215

 

Van Buren

202 Main Street

Van Buren, MO 63965

(573) 323-4246

 

Greenville

115 Front St

Greenville, MO 63944

(573) 224-5533

 

Williamsville

Highway A & White Oak St

Williamsville, MO 63967

(573) 998-2833

Poplar Bluff Main

704 North Westwood Blvd.

Poplar Bluff, MO 63901

(573) 785-8461

 

Poplar Bluff North

3069 N Westwood Blvd.

Poplar Bluff, MO 63901

(573) 785-0044

 

Poplar Bluff @ Walmart

333 S. Westwood Blvd.

Poplar Bluff, MO 63901

(573) 785-6288

Poplar Bluff East Side

204 East Pine St.

Poplar Bluff, MO 63901

(573) 686-1472

 

Puxico

141 E. Richardson

Puxico, MO 63960

(573) 222-3504

 

Columbia @ Grindstone

1411 Grindstone Plaza Dr.

Columbia, MO 65201

(573) 442-9900

 

Columbia @ Stadium

1215 Fellows Place

Columbia, MO 65201

(573) 815-7500

Expanded ATM Locations
  1. Piedmont
  2. Van Buren
  3. Greenville
  4. Poplar Bluff Main
  5. Poplar Bluff North
  6. Poplar Bluff inside Walmart
  7. Poplar Bluff East Side
  8. Poplar Bluff @ PP Hwy
  9. Briggs and Stratton
  10. Puxico
  11. Columbia @ Grindstone
  12. Columbia @ Stadium

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